Our team at Emnotek is dedicated to quickly and accurately shipping every order. Most orders ship out the same business day or within 24hrs. Many orders even ship out on Saturday! On the rare occasion your order will not ship right away you will be contacted immediately by one of our representatives via email with an estimated ship date. Of course you have the option of canceling your order if you prefer not to wait. Remember – we pride ourselves in providing excellent customer service and always try to keep customers informed regarding order status.
We offer free UPS Ground shipping to the continental US for orders of $200 or more. For those customers placing orders of less than $200 we offer a standard flat rate fee for UPS Ground. Customers either pay $9.99 or nothing for shipping - no surprises at checkout! Of course we also offer expedited shipping options for an additional fee.
Due to our warehouse locations around the country most of our customers receive their UPS Ground shipments within 1-3 business days. Depending on your location and the item purchased delivery could take up to 4-5 business days.
We offer expedited shipping options for customers at checkout for an additional fee. These services via UPS are based on delivery dates during business days, Monday-Friday. For example, if your order ships out Thursday via UPS 2 Day Air you'll receive delivery of the package on Monday. UPS does not consider Saturday or Sunday standard delivery days even for air shipments.
Some orders that request shipping to an address other than the authorized credit card billing address may require additional verification and may be subject to processing and shipping delays. We realize some customers need orders shipped to their work address, college, or installation shop - these situations will result in minimal processing delays while we verify the information. In an effort to protect the customer and our company from fraudulent transactions every order that is placed using a different shipping address will be looked at closely before the shipment is processed.